Terms of Sale (ticketing)

1. Ticketing

• Tickets are sold on behalf of organisers (clubs, festivals); Looply acts as a technical intermediary and receives a commission included in the displayed price ("fees included").
• Each ticket is personal and carries a unique QR code; duplication is prohibited.
• Refunds: on request to customer service up to 48 hours before the event, unless stated otherwise by the organiser; in the event of event cancellation, a full refund applies. A refunded ticket is no longer valid. If an event sells out by the time your payment is confirmed, it is refunded automatically.

2. Free service

Access to Looply is free. No subscription or paid plan is offered: only event tickets, priced by their organisers, are paid (prices in Canadian dollars, applicable taxes extra).

3. Payment

Payments are processed by a PCI-DSS certified provider (Stripe). Looply does not store any card numbers.

4. Customer service

[support@looply.app] — response within 48 business hours.